Last Updated on November 2, 2023

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website, and you will also learn about your privacy rights. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. 

LIMA Counselling & Psychotherapy will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Helpful terms to know:

Cookies. These are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Device. Any device that you use to access our website such as a computer, a cellphone or a digital tablet.

Personal Health Information. Any information that can identify you such as your name, age, email address, health number, programs or services you have accessed, etc. For more information about personal health information please review the following presentation prepared by the Information and Privacy Commissioner of Ontario https://www.ipc.on.ca/wp-content/uploads/2015/11/phipa-faq.pdf 

Usage Data. This refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

Website. This refers to LIMA Counselling & Psychotherapy website, accessible www.limacounselling.com". 

Collecting and Using Your Personal Data

• Personal Health Information. While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: email address, first name and last name, and phone number, which you can choose to provide or not provide.
• Usage Data. This may be collected automatically when using our website, and may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. If you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
  We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
• Tracking Technologies and Cookies. We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.  A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our website. 
  Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit our website host, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
  Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies for the purposes set out below: 
  Necessary / Essential Cookies. These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. 
• Use of information. We may use your information for  purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience. 
  Your information will not be disclosed to any third parties without your consent.
• Retention of your personal data. This will be for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Our website hosting company may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website.  
• Age. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

By phone number: 905 802 8812

Disclaimer: This privacy policy was created with the help of the https://www.freeprivacypolicy.com/free-privacy-policy-generator. Free Privacy Policy Generator, and edited to include relevant information only.